A list containing the majority of Citrix Workspace app for Chrome (formerly Receiver for Chrome) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
Users install Citrix Workspace app for Chrome OS from the Chrome Web Store by searching for Citrix Workspace and clicking Add to Chrome. Once installed, Citrix Workspace app for Chrome OS must be configured with connection details for Citrix Gateway and the Citrix Receiver for Web site providing that provides users’ desktops and apps. Workspace app for Chrome. Sign In to access restricted downloads. The item you are trying to access is restricted and requires additional permissions! If you think you should have access to this file, please contact Customer Service for further assistance.
- Browse and install apps that integrate with and enhance Google Workspace, including Administrative Tools, CRM, Task Management, and much more.
- Workspace app for Chrome. Sign In to access restricted downloads. The item you are trying to access is restricted and requires additional permissions!
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
Receiver for Chrome / Workspace app for Chrome:
Citrix Workspace App Chrome
| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | Workspace app for Chrome on Chromebooks appears top be ignoring power settings. For example, devices are going to sleep when they are set to not do so. | Citrix have an EAR version of Workspace app that addresses power management. | https://discussions.citrix.com/topic/399128-kiosk-workspace-and-power-management/ | |
| 2 | The keyboard stops working in a Citrix session until you exit and re-enter fullscreen. | Rolling Chrome OS back to v70 resolved the issue. | Google Chrome OS 71. | https://discussions.citrix.com/topic/401000-strange-keyboard-issues-on-workspace-for-chrome-1901-18113/ |
| 3 | When using HelloID as a Identity Provider for Chromebooks, connecting to StoreFront redirects the user to the Identity Provider login page again. | This issues is resolved in Workspace app 1906 for Chrome. | https://discussions.citrix.com/topic/402685-passing-saml-cookie-to-chrome-workspace-app-on-chromebook/ | |
| 4 | The Citrix PDF Printer is not getting created, even though policy 'Auto-Create PDF Universal Printer' is enabled. | The 'Citrix PDF Universal Printer' driver was not installed on the VDA. | https://support.citrix.com/article/CTX256664 | |
| 5 | When attempting to open files from Google Drive you receive error 'Citrix Workspace app can only open files from Google Drive'. | This is resolved in Workspace app 1907 for Chrome. | https://support.citrix.com/article/CTX260993 |
This document outlines the process to install the Citrix Workspace App for a Windows Computer. The Citrix Workspace app runs the Virtual Applications & Desktops and must be installed on your computer for them to work.
1. Open up your internet browser of choose (we suggest Google Chrome).
2. Navigate to https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
3. Click the button labeled 'Download Citrix Workspace app for Windows'
4. Save to your downloads folder6. Double click 'CitrixWorkspaceApp' icon to run the installer.
7. Click 'Yes' to the pop up asking if you would like to allow the app to make changes to your computer (not everyone will get this pop up)
8. In the 'Welcome to Citrix Workspace' window, click the 'Start' button.
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Chromebook Citrix Workspace App
| Keywords: | receiver, myapps, virtual, apps, desktops, vdiSuggest keywords | Doc ID: | 98566 |
|---|---|---|---|
| Owner: | Matthew H. | Group: | Fox Valley Technical College |
| Created: | 2020-03-09 14:31 CDT | Updated: | 2020-03-09 15:28 CDT |
| Sites: | Fox Valley Technical College | ||
| Feedback: | 11CommentSuggest a new document | ||